System Access 448-01-25-15-10

(Revised 11/1/17 ML #3510)

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County directors, or their designated staff, are responsible for approving access to the eligibility systems for county staff. The SFN 428- “County Security Request” form is used to request access, make changes, or remove security.

 

Division directors, or their designated staff, are responsible for approving access to the eligibility systems for state staff. The SFN 432 – “Security Request” form is used to request access and make changes. The SFN 453 “Remove Security Request” is used to remove security for state staff.

 

Approved access to eligibility systems must be limited to staff whose job duties require accessing those systems. This may include supervisors of eligibility staff, as well as administrative staff who are assisting with eligibility or other tasks directly related to administration of the programs. It does not include county staff such as social workers, case managers, or anyone else who desire access for purposes of providing services or administering other programs.

 

Staff who have access to eligibility systems must safeguard the information stored in the system and uphold the confidentiality requirements. Staff cannot share information with others who do not have access or a need to know.